Sales Manager

General Description:

The Manager of Sales leads and manages the sales and business development operations across the assigned territory for GBM Qatar.  Their primary objectives include formulating and maintaining a highly motivated and efficient sales and business development organization that builds and maintains excellent customer relationships and generates healthy business for GBM. Must have a proven track record of leading similar sales role within the Information Technology solutions and services business.

Job Responsibilities:

• Strategic Leadership
  • Acquire strategic position for GBM and differentiate GBM from competition.
  • Develop and implement effective sales strategies aligned with GBM goals.
  • Provide visionary leadership to the sales team, fostering a high-performance culture.
  
• Team Management
  • Recruit, Train, and mentor a high-caliber sales team.
  • Set Clear Performance Expectations and provide ongoing feedback and guidance.
  
• Client Relationship Management
  • Build & maintain strong relationships with key client executives at existing and potential customers across
    assigned territory Qatar.
  • Work with team members and colleagues to identify new business opportunities while fostering customer
    satisfaction and business growth within existing customers.
  
• Sales Execution
  • Lead the sales team in achieving and exceeding revenue, profit, Account Receivable, and customer satisfaction
    targets.
  • Directly engage in major sales opportunities, leading and guiding the team in complex deals to ensure we win
    such opportunities and then successfully delivering to the customers.
  • Guide the team to align customer expectation and GBM execution to ensure great customer experience in dealing
    with GBM.
  • Work with the team to address customers’ concerns and propose remedial action agreeable in-between GBM and
     customer.
  • Monitor the execution of action plans and ensure that the progress meets the expectations and to the satisfaction
    of GBM and the customer.
  
• Market Analysis
  • Stay abreast of industry trends and competitive landscapes to ensure that GBM maintains its leadership role in
    providing our customers with best of breed solutions to enhance their business.
  • Utilize market knowledge and insights to improve sales strategies and execution and create a better position for
    GBM in the Qatar market.
  
• Collaboration
  • Work closely with all line of business (LOB) professionals, marketing and operation teams, as well as partners to
     maintain GBM leadership and growth.
  • Collaborate with senior leadership to align sales efforts with overall GBM business objectives.
  
• Operational Excellence and Leadership
  • Adhere to GBM’s processes and guidelines.
  • Meet and exceed assigned GBM targets.
  • Provide timely and accurate business forecast.
  • Lead communication and facilitate collaboration among GBM team members.
  • Develop and implement improvements to grow and enhance GBM business.

Qualifications / Skills:

• 10+ years of experience as a sales executive, sales manager or sales and marketing director in the technology industry serving in Qatar or the region.
• Proven sales executive experience, meeting or exceeding targets.
• Understand industry-specific trends and landscapes.
• Strong leadership and management capabilities.
• Excellent communication and interpersonal skills.
• Enterprise technology and business value skills. 
• Ability to formulate and execute strategic sales plans.   
• Client Centric approach with the commitment to meeting or exceeding customer expectations.
• Data-driven decision-making skills with proficiency in analyzing sales metrics.
• Ability to communicate, present and influence all levels of the organization, including executive and C-level.
• Proven ability to drive the sales process from plan to close.
• Proven ability to articulate the distinct aspects of products and services.
• Proven ability to position products and services against competitors.
• Demonstrable experience as head of sales, developing client-focused, differentiated and achievable solutions.
• Bachelor’s degree in Business, Marketing, or IT related field. MBA is a plus.