Oracle SCM Consultant

Roles and Responsibility

• Develop, document, update and maintain Procedures that meet our requirements and policies.
• Review and approve Application Support Services procedures.
• Maintain a continuous improvement program that improves Application Support service delivery.
• Dealing with the user’s Day-To-Day EBS operation request
• Dealing with Oracle support in case of application BUGs
• Test and evaluate and implement new technologies according to our Requirements.
• Conduct training sessions for End users and to first level support according to our requirements
• Study and analyze new requirement/s and implement provided that it’s within the initial analysis scope of the implementation project.
• Lead and participated in the design, configuration, and implementation of Oracle SCM applications, including but not limited to Inventory, Order Management, Purchasing, and Planning.
• Collaborate with cross-functional teams to understand business requirements and align them with Oracle SCM best practices.
• Conduct thorough business process analysis and provide recommendations for process improvements and automation.
• Serve as a subject matter expert on Oracle SCM functionality, advising stakeholders on best practices and system capabilities.
• Monitor and maintain Oracle SCM applications to ensure high performance, data integrity, and availability.
• Develop and execute test plans to validate system changes, upgrades, and enhancements.
• Provide technical support and troubleshooting assistance to end-users for Oracle SCM-related issues.
• Develop and deliver end-user training and create documentation to promote system adoption and proficiency.
• Participate in system integration initiatives to enhance supply chain visibility and streamline data flow.
• Stay abreast of industry trends, emerging technologies, and best practices in Oracle SCM.

Qualifications

• Must be Arabic Speaker.
• Excellent in English – written and spoken.
• Bachelor’s degree in supply chain management, Business Administration, Information Technology, or a related field.
• 4+ years of hands-on experience in Oracle Supply Chain Management (SCM) implementation and support.
• Proven expertise in Oracle SCM modules, with in-depth knowledge of Inventory, Order Management, Purchasing, and Planning functionalities.
• Experience in managing SCM projects, including full-cycle implementations and system upgrades.
• Strong understanding of supply chain processes, logistics, and inventory management principles.
• Demonstrated ability to analyze complex business requirements and translate them into functional solutions.
• Proficient in troubleshooting and resolving technical issues related to Oracle SCM applications.
• Excellent communication and interpersonal skills to collaborate effectively with stakeholders and team members.
• Project management skills and the ability to prioritize tasks in a fast-paced environment.

Preferred Skills

• Oracle SCM certifications (e.g., Oracle SCM Cloud Implementation Specialist, Oracle Certified Professional) are a plus.
• Knowledge of Oracle E-Business Suite (EBS) and/or Oracle Cloud SCM applications.
• Experience with data analytics and reporting tools, such as SQL, PL/SQL, or BI Publisher.
• Familiarity with supply chain analytics and business intelligence solutions.
• Previous experience in IT industry.