Virtual Branch for Banks in Qatar

Virtual Branch allows bank customers to personally visit a branch while staying safe in an isolated cubicle. The Virtual Branch Machine (VBM) is a new channel where customers carry out assisted transactions using converged technologies, including video conferencing, as comfortable as they would otherwise be served in a branch, yet in a fully engaged mode.

VBM Features

• 40” multi-touchscreen
• LoudspeakersFour built-in HD video cameras
• Cheque deposit
• Card reader / Contactless
• PIN pad
• Mic & headset jack
• Signature pad
• ID/Passport scanner
• Handset
• Receipt printer
• Document stamp
• A4 document scanner
• A4 document printer/return
• Card instant issuing
• Cash deposit
• Cash withdrawal

Key Benefits

• A fully capable branch at a lower cost
• Design once, build many.
• Customer acquisition
• Undistracted attention with the customer for better customer experience and satisfaction
• Hassle-free logistics: Bank customer service can serve multiple virtual branches remotely from the same location.

Get in touch with your relationship manager or contact us directly at +974 4407 3111 from 8:00 to 17:00 or email us at contact@gbmqatar.com